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Posts Tagged ‘manager-tools’

The Manager-Tools Holy Trinity: One on Ones

Posted August 3rd, 2009 by RickMeasham

I was recently sent an invite to a meeting from further up the chain of command. I declined the meeting and asked that it be rescheduled. I explained that I couldn’t be there because I was going to be meeting with one of my team. Meeting with each person my team, individually, has become the most important meeting I have each week.
It is said that the most important thing a manager can do is to hire well. If that’s the case, then surely the most important thing we can do from week to week is to make sure that the people we’ve hired continue to be the best people.

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The Manager-Tools Holy Trinity: Feedback

Posted July 27th, 2009 by RickMeasham

“Hey,” I said to a new employee, “can I give you some feedback?” A look of total panic flashed across his face. “Erm, sure, OK, I guess” he stammered.

A while back I read Ken Blanchard’s One Minute Manager; more recently I’ve been listening to Mike Auzenne and Mark Horstman’s Manager Tools podcast. There’s a common theme going: constant, concise and precise feedback is a vital management skill.

When you give effective feedback, here’s what happens: Your staff know what’s expected of them and know that you’re watching. You increase the effectiveness of your team and make a noticeable impact outside your department.

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